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Manage login devices

Overview

If you've logged into Chatty on multiple devices - a work laptop, a personal phone, a shared computer - it can be hard to keep track of where your account is active.

This gives you a clear view of every active session, so you can stay in control of who (and what) has access to your account.

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View your active login sessions

When you open the Manage devices section, you'll see a list of all devices currently logged into your Chatty account. For each session, Chatty shows:

• Device type: Desktop, mobile, or tablet
• Browser: The browser used to log in (e.g. Chrome, Safari)
• Location: Approximate location based on IP address
• Last active: When this session was last used

Your current device is always marked with a "Current device" badge so you can identify it at a glance.

How to view your login devices

1. Go to Web App
2. Click your account avatar in the top-right corner.
3. Select My account.
4. Scroll to the Manage devices section.
5. Review the list of active sessions.

Manage devices only shows in the web app. It does not show when you open Chatty inside Shopify admin.

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Remove a specific device

If you see a session you don't recognize, or a device you no longer use, you can log it out immediately without affecting your current session.

How to log out a specific device

1. In the Manage devices section, find the session you want to remove.
2. Click Log out next to that device, then click Log out again to confirm.
3. The session is ended instantly. That device will need to log in again to access your account.

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Log out of all other devices

If you want to clear all active sessions at once - except the device you're currently using - you can do it in a single action.

How to log out all other devices

1. In the Manage devices section, find Log out all other devices at the top, next to Logged in.
2. Click Log out all other devices, then click Log out others to confirm.
3. All sessions except your current device are ended immediately.